Frequently Asked Questions
Everything you need to know about our premium French lace and ordering process.
What makes Solstiss lace unique compared to other fabrics?
Solstiss lace is produced in Caudry, France, using century-old Leavers looms. This traditional process creates intricate, high-definition patterns and a delicate texture that modern machinery cannot replicate, making it the preferred choice for Haute Couture.
How long does shipping take for international orders?
We offer worldwide shipping via premium carriers. Orders are typically processed within 2-3 business days. International delivery times vary by location but generally arrive within 5-10 business days.
Can I order fabric samples before committing to a full yardage?
Yes, we highly recommend ordering a sample swatch to experience the color and texture firsthand. Swatches can be purchased directly on each product page.
What is your return policy for cut-to-measure lace?
Because our lace is cut specifically to your requested length, we cannot accept returns or exchanges unless the fabric is defective. We encourage ordering samples to ensure the product meets your requirements.
How should I care for and clean my Solstiss lace garments?
Lace is an extremely delicate material. We recommend professional dry cleaning only. Avoid direct contact with jewelry or sharp objects that may snag the intricate weave.
Do you offer wholesale pricing for designers and boutiques?
Yes, we provide specialized pricing for fashion professionals and bulk orders. Please contact our concierge team with your business credentials to set up a trade account.